Sales Manager - Capitol Chevrolet Cadillac

Capitol Chevrolet Cadillac•Salem, OR

About The Position

Capitol Auto Group is hiring a Chevrolet/Cadillac Sales Manager to join their team! This is a tremendous opportunity for the right person! The Sales Manager facilitates the dealership’s vehicle sales operations by leading the sales team, setting and achieving sales goals, structuring and approving deals, and ensuring strong customer satisfaction. They are responsible for sales performance, profitability, inventory management, and coaching staff to deliver a high-quality buying experience. Why Capitol Auto Group: As members of the Capitol Auto Group Family, we are highly motivated individuals that understand our personal and professional success is greatly enhanced when we are united. We are a caring, fun and trustworthy team who understand profitability and growth come from our customers. Together we make the promise to serve each other and our customers as individuals first and then take exceptional care of their automotive needs. Capitol Auto Group's Diversity Statement: Capitol Auto Group does not tolerate any form of discrimination, harassment, racism, or hate. We strive to foster an inclusive environment, and we want our Capitol Family to feel safe. We support all of our employees regardless of race, ethnic background, religion, gender orientation, or gender identity including AAPI, BIPOC, LGBTQ, and all other members of our family.

Requirements

Believes in, adheres to, and upholds Capitol Auto Group’s Vision, Values, and Operating Standards.
5 years sales management experience (preferably with General Motors)
Proven background in dealership variable operations

Responsibilities

Hires, trains, supervises, and monitors the performance of the new- and used-vehicle salespeople.
Addresses customer complaints to ensure high level of customer satisfaction.
Creates systems that ensure ongoing sales training, including weekly sales meetings.
Follow the guidelines for providing a customer driven, sales experience start to finish including finance and delivery.
Maintain proper inventory levels and mix to reflect current market conditions.
Execute the General Sales Manager’s plan for lot appearance and organization.
Responsible for monitoring sales associate customer communications through CRM, BDC, floor traffic to maximize our sales opportunities and closing ratio.
Schedule all sales staff to provide coverage supportive of customer traffic.
Knowledge of all Manufacturer marketing campaigns.
Work with BDC to engage our customers and provide a remarkable customer experience.
Complete ongoing certification and personal improvement in alignment with Capitol Standards.
Follow Capitol standards of lateral support by providing assistance and communication with all departments.