Orangetheory-posted about 4 hours ago
$17 - $19/Yr
Full-time • Mid Level
Brecksville, OH
251-500 employees

Community. Passion. Fitness. As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment. Feel like you could talk to anyone? Then keep reading!

  • Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience.
  • Provides membership details based on Group Fitness Coaches’ prescription.
  • Meet and exceed Key Performance Indicators.
  • Generates leads, books appointments, membership/pack sales, additional revenue drivers.
  • Answer member questions in a timely manner and navigate any concerns appropriately.
  • Maintains brand compliance through following all OTF systems and procedures.
  • Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
  • Welcome members by name and take accurate class attendance.
  • Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
  • Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
  • Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
  • Assist with keeping the studio clean and organized.
  • 2 years customer service experience preferred.
  • 1-3 years sales experience preferred.
  • Comfortable working with new technology, smart phones, and computers.
  • Must possess a growth mindset and have a passion for helping others.
  • Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and manage member questions or concerns.
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Holiday Pay
  • Staff Rewards
  • Fitness certification discounts
  • Retail employee discounts
  • Workout for free at any of our 31 Orangetheory location
  • Employee Plus One Membership Discount
  • Great company culture
  • Staff workouts
  • Annual Holiday Party
  • Quarterly workshops for on-going development
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