Sales Manager - Auto Park Chrysler Jeep

Holman•Cary, NC

1d•Onsite

About The Position

Holman is a family-owned, global automotive services organization. Auto Park Chrysler Jeep has an outstanding opportunity for a Sales Manager to join their team and the Holman Family. The Sales Manager will be responsible for building, training, motivating, and maintaining a quality sales organization. This role involves assisting in hiring sales consultants, conducting in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct, and scheduling regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills. The Sales Manager will also negotiate trade-in deals, stay informed about used vehicle inventory and pricing, monitor daily sales operations, research market trends, cultivate strong customer relationships, and collaborate with the service department to ensure a seamless customer experience. Establishing and enforcing policies that prioritize customer satisfaction and setting appraisal guidelines are also key aspects of the role. Holman aims to provide rewarding careers and better lives for employees, guided by core values and a commitment to diversity, equity, and inclusion. Holman has grown from a single Ford dealership in New Jersey into a global automotive leader with more than 10,000 employees across North America, the UK, and Germany, offering a unique range of automotive services.

Requirements

Bachelor’s degree in a related field or equivalent work experience
Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
3-5+ years’ experience, including 2+ at a leadership level
Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets
Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance
Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
Developing and implementing processes, methods, and tools to increase efficiency and accuracy

Nice To Haves

Additional education, certifications, or other distinctions are a plus

Responsibilities

Build, train, motivate, and maintain a quality sales organization.
Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.
Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.
Negotiate trade-in deals with customers while maximizing profitability for the dealership.
Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
Monitor and manage daily sales operations to optimize efficiency and productivity.
Research and analyze market trends, competitor activities, and customer preferences.
Cultivate strong relationships with customers to enhance satisfaction and loyalty.
Collaborate with the service department to ensure a seamless customer experience post-sale.
Establish and enforce policies and procedures that prioritize customer satisfaction.
Establish appraisal guidelines and standards for sales consultants to follow.
Perform all other duties and special projects as assigned

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Bereavement
Jury Duty Benefits
Paid pregnancy and parental leave
Supplemental paid military leave
Paid sick leave benefit (for part-time and temporary employees in geographic areas with statutory paid sick leave)