Sales Manager
About The Position
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Job Summary: We seek a Sales Manager who excels in leading with a solid commitment to team support and actively participates in leadership opportunities. This role is pivotal in achieving team goals while maintaining an enterprise-wide mindset and critical thinking in business placement. The ideal candidate will align seamlessly with our sales strategic objectives and embrace Vail Resorts' vision, mission, and priorities. We seek an individual who demonstrates agility and adaptability, takes initiative, and thrives as a team player. Responsibilities include selling guest rooms, meeting space, and other lines of business to customer groups.
Requirements
- Four-year degree Preferred
- Minimum 1- 3 years of experience in a sales role with proven success in business development.
- Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint) and SharePoint
- Experience within Delphi FDC (training will be provided to the right candidate.)
- Proficient in spoken and written English
- Flexibility to travel in the resort as needed (transportation is the employee's responsibility.)
- Physical location in Colorado within a commutable distance to the resorts.
- Phone required for client-facing roles – phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution.)
- Company-use IT Technology Kits are provided for job requirements of corporate remote employees. Any additional items will be at employees’ expense.
- IT Technology Kits include: Dell laptop and charger Wireless mouse Headset Vail Resorts branded backpack
- You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
- Pride and attention to detail.
- Empathy towards your customers and colleagues.
Nice To Haves
- Excellent organization and communication skills.
- Experience prospecting new accounts
- Ability to consistently manage multiple priorities.
- Proven success in a similar role and environment.
- Ability to build relationships, drive bookings, and meet revenue goals through proactive networking
- Able to influence and work with a wide range of stakeholders.
- Flexible schedule based on business needs: Some travel and in-resort visits may be required
Responsibilities
- Solicit, close, and contract group business using strong negotiating skills and creative selling techniques.
- Build and strengthen relationships with existing and new customers to enable future booking activities, including sales calls, entertainment, FAM trips, industry networking events, trade shows, etc.
- Achieve and exceed team and individual goals, which include revenue and competency targets.
- Execute incoming group sales lead conversion process, including evaluating, qualifying, and quantifying material leads.
- Continually target and prospect for new business through email, telemarketing, individual creativity, networking, and innovation.
- Engaging with clients and developing timely proposals while working with internal stakeholders to meet and exceed customer preferences.
- Able to provide quick, timely responses and immediate communication to stakeholders and clients.
- Partner with the Service and Operations teams to provide a customer experience that exceeds customer expectations.
- Become an expert in customer intelligence through evaluating market economic trends, competitors' strengths and weaknesses, supply and demand, etc., and know-how to sell against them and may lead to changes in sales strategy to meet or exceed customer expectations.
- Other duties and support of other departments may be required.
- Contribute to the health and strength of a dynamic team culture.
- Embrace and contribute to an Enterprise-wide culture of leadership.
Benefits
- Ski/Mountain Perks!
- Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
