Sales Manager

Embassy Suites by Hilton Rockford RiverfrontRockford, IL

About The Position

The Corporate Sales Manager is responsible for generating and maximizing revenue across assigned market segments through proactive solicitation, negotiation, and management of group, corporate, and banquet business. This role develops and executes strategic sales initiatives to achieve occupancy, rate, and profitability goals, while ensuring client satisfaction is met.

Requirements

  • Bachelor’s degree in related field, or equivalent education and experience, required.
  • Sales experience in hotel or similar level preferred.
  • May work weekends, some nights, and holidays.
  • Positive, outgoing, team focused, guest service centered leadership attitude.
  • Possess a valid driver’s license, automobile insurance, and have a motor vehicle record that meets the standards of insurability set by the insurance carrier to operate personal automobile while on company business.

Nice To Haves

  • Sales experience in hotel or similar level preferred.

Responsibilities

  • Work to maximize revenue in assigned market segments.
  • Responsible for guest room, meeting room, and banquet revenue.
  • Develop and maintain a sales pipeline through prospecting, networking, and direct sales efforts.
  • Secure new business and maintain existing corporate accounts to ensure repeat bookings.
  • Oversee rate, date, and space commitments; prepare and issue group contracts.
  • Collaborate with Director of Sales and General Manager on pricing, forecasting, and occupancy strategies.
  • Follow-up to ensure groups, meetings and events go as planned and meet client expectations.
  • Analyze market conditions and recommend strategies to increase revenue potential.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Adhere to sales action plan and execute plans as outlined, examining, and adjusting as deemed necessary by current market conditions.
  • Stay up to date on the travel industry, current market trends, and local economic factors.
  • Manage all group, transient, and catering and banquet sales activities to maximize revenue for the hotel pertaining to the corporate market segments.
  • Represent the hotel professionally at community, networking, and industry events.
  • Accurately document sales activities, client interactions, and account information.
  • Other duties as assigned.
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