Sales Manager (San Bernardino)

SCAN Health Insurance•San Bernardino, CA

1d•$95,000 - $140,000•Hybrid

About The Position

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter. Job Description: The Job Lead, manage and support assigned Sales Representatives. Oversee sales and community relationships in the assigned service area to achieve sales, member retention, and model of care goals. You Will Manage sales team by implementing sales/marketing plan for the assigned service area and coach team to success. Measure, track, and report sales productivity in accordance with established goals. Ensure targeted goals and production standards are met by providing positive enrollment opportunities for sales team. Shadow and assess assigned sales team and create corrective action plans as needed. Supervises/Manages 6-10 direct reports. Qualify prospects and manage the designated work lists and scheduled customer calendar events in Agent Cubed system. Follow all state and regulatory guidelines by adhering to programs implemented by CMS (Centers for Medicaid and Medicare Services). This includes following CMS approved scripts and department policy and procedures that foster compliance. Ensure sales team adheres to compliant sales procedures and guidelines. Respond and manage the sales allegation process and CMS shopper complaints by immediately addressing any concerns. Maintain productive relationships with long term care communities. Develop opportunities for tabling, in-services and group meetings that enhance enrollment within assigned service area. Collaborate closely with the clinical and operations teams to enhance care quality and realize plan benefits, fostering open conversations and teamwork to leverage the collective strengths across all departments. Maintain professional and technical knowledge by attending educational workshops. Travel 50+% of the time in the assigned area- Must have a valid driver's license, automobile insurance and reliable transportation. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Tuberculosis Screening Policy To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

Requirements

CA Health Insurance License
3-5+ years of related experience; preference in the long-term care setting.
2-3 years of leadership sales experience.
MS Office required.
Excellent communication, promotion and negotiation skills.
Ability to build and sustain relationships with a wide variety of stakeholders.
Strong leadership and coaching skills.
Strong analytical and problem-solving skills to identify and manage sales trends.
Must have a valid driver's license, automobile insurance and reliable transportation.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Lead, manage and support assigned Sales Representatives.
Oversee sales and community relationships in the assigned service area to achieve sales, member retention, and model of care goals.
Manage sales team by implementing sales/marketing plan for the assigned service area and coach team to success.
Measure, track, and report sales productivity in accordance with established goals.
Ensure targeted goals and production standards are met by providing positive enrollment opportunities for sales team.
Shadow and assess assigned sales team and create corrective action plans as needed.
Supervises/Manages 6-10 direct reports.
Qualify prospects and manage the designated work lists and scheduled customer calendar events in Agent Cubed system.
Follow all state and regulatory guidelines by adhering to programs implemented by CMS (Centers for Medicaid and Medicare Services). This includes following CMS approved scripts and department policy and procedures that foster compliance.
Ensure sales team adheres to compliant sales procedures and guidelines.
Respond and manage the sales allegation process and CMS shopper complaints by immediately addressing any concerns.
Maintain productive relationships with long term care communities.
Develop opportunities for tabling, in-services and group meetings that enhance enrollment within assigned service area.
Collaborate closely with the clinical and operations teams to enhance care quality and realize plan benefits, fostering open conversations and teamwork to leverage the collective strengths across all departments.
Maintain professional and technical knowledge by attending educational workshops.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.

Benefits

Base Pay: $95,000 to $140,000 annually
This role is also commission eligible
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
A competitive compensation and benefits program;
An annual employee bonus program;
Excellent Retirement Savings program;
A work-life balance;