Ladies Shoes

Saks Fifth Avenue•Palo Alto, CA

1d•Onsite

About The Position

Sales Manager WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Sales Manager is responsible for the sales experience of a Neiman Marcus store department(s), facilitating partnerships across departments, driving team towards goals, and using team skills to build a customer-oriented sales experience, all while being a steward of Neiman Marcus. You will work on-site in the assigned location and report to a Senior Group Manager. WHAT YOU WILL DO: Move towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department

Requirements

4+ years of experience, luxury retail fashion experience
Track record achieving results
History of building, leading, motivating, and coaching teams
"Win together" mentality
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Schedule to include evenings, weekends, and holidays

Responsibilities

Move towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department
Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s)
Contribute to strategic goals for the store and set priorities by department
Review business with applicable Buyers for department and discusses action plans to produce positive results
Establish plans and strategies in partnership with Client Development Lead(s)
Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
Support audit compliance to enforce department and stockroom controls, as applicable
Manage people, product and placement, and sales promotion within department

Benefits

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
medical insurance
dental insurance
vision insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
disability insurance
a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)