Sales Manager at Renaissance Westerville Hotel
About The Position
We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self‑starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning—and referring others. As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post‑event follow‑up. Your work will directly influence our hotel’s continued success and reputation as a leading property in the Renaissance brand.
Requirements
- A confident relationship builder who anticipates client needs before they arise
- A strong communicator with an eye for detail
- Highly organized, proactive, and self‑motivated
- Passionate about hospitality, sales, and creating memorable guest experiences
- Comfortable balancing multiple projects in a fast‑paced environment
- Curious, growth‑oriented, and eager to take ownership of your professional development
Responsibilities
- Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships.
- Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach.
- Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing.
- Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
- Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals.
- Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics.
- Meet and exceed individual sales activity and revenue targets.
- Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making.
- Participate in team meetings, trainings, and collaborative initiatives to support department success.
- Embody an entrepreneurial spirit—identifying opportunities, making sound decisions, and always working in the best interest of the property.
Benefits
- Medical, Dental, and Vision Insurance
- Complimentary Life Insurance
- Short‑Term Disability
- Teladoc virtual healthcare
- Benefits available Day 7 for all Managers
- PTO available starting Day 1
- PTO accrues every hour worked
- No separate sick bank—use your PTO as you need it
- 401(k) with company match
- Travel discounts across all Concord hotels
- Marriott Explore Rate travel benefits globally
- Employee, family, and friends‑and‑family discounted rates
- Access to a nationwide network of hospitality professionals
- Career advancement opportunities across the Concord portfolio
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
