Sales Manager Utilities

Ceragon•Richardson, TX

About The Position

Ceragon Networks Ltd. (NASDAQ: CRNT) is the global innovator and leading solutions provider of 5G wireless transport. We help communications service providers (CSPs), private network operators, and critical infrastructure providers worldwide increase operational efficiency and enhance end-customer experience with innovative wireless backhaul and fronthaul solutions. Ceragon’s unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless transport for 5G and 4G networks with minimal use of spectrum, power, real estate, and labor resources. We deliver a complete portfolio of turnkey end-to-end AI-based managed and professional services that ensure efficient network rollout and optimized operations, to achieve the highest value for our customers. Our solutions are deployed by more than 400 service providers, as well as more than 800 private networks, in more than 140 countries. GENERAL DESCRIPTION: Ceragon Networks’ Sales Manager will be responsible for accelerating revenue growth in the region by developing, maintaining and effectively growing our customer base. The right candidate must have a proven track record of effectively hunting and finding new business in the Utilities Sector. The individual must be well versed in broadband wireless applications, understand solution selling, and be results driven with a clear record of exceeding sales targets.

Requirements

Two or more years' experience in Sales, Commercial Operations, and/or Marketing required.
Two or more years' experience in the energy, industrial communications, and/or RF communications industry required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Understanding of Windows-based operating systems with working knowledge of Microsoft Office (Word, Excel), Adobe, and Google programs.
Ability to learn new computer programs and software.
Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and software applications.
Ability to write routine reports and correspondence.
Excellent written, oral, and interpersonal skills.
Interpersonal: Working Relationships – Develops and maintains courteous and effective working relationships with peers, clients, vendors and/or any other representatives.
Strategic Thinking: Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Problem-Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving; Uses reason even when dealing with emotional topics.
Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Responsibilities

Build customer relationships with the assigned customer for sales.
Develop practical and innovative ways to identify and meet sales goals.
Responsible for work that is less defined in scope and has the understanding and experience to execute business objectives.
Provide leadership for sales to assigned customers through the formulation and execution of strategies and plans that capitalize on the customer’s strengths, as supplemented by E2E’s products and services.
Support the assigned customer in sales activities and provide assistance to the customer in identifying new opportunities.
Coordinate activities and create individual sales strategies obtaining appropriate approvals for pricing and delivery.
Maintain knowledge of market trends, competitive actions, product needs, and customer base.
Provide feedback to sales and marketing management to help develop project specific sales strategies for assigned customers.
Make recommendations for continued growth within your assigned customers.
Meet assigned expectations for profitability.
Enlist the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
Work closely with customer service representatives to ensure customer satisfaction and problem resolution.
Complete partner account plans that meet company standards.
Update CRM in a timely manner.
Actively participate in sales calls with Inside Sales Reps and/or Field Reps in an effort to grow pipeline and market share, secure and close deals, and educate the customer on Company's offerings and services.
Apply market share and competitive position knowledge to make decisions or recommendations when managing the customer relationship.
Report to management on sales metrics, opportunities, and threats. Work closely with management to fully understand growth opportunities with our strategic initiatives and execute these initiatives effectively to meet objectives.
Ensure accurate and complete information is captured in the customer relationship management CRM system.
Provide data quality checks weekly.
Find new methods, techniques and procedures to improve and streamline existing processes and procedures in an effort to continue to exceed customer requirements.
Establish productive, professional relationships with key personnel in assigned partner accounts.
Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Achieve assigned sales quota in designated partner accounts.
Closely coordinate company management involvement with partner and end-user customer management as appropriate.
Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Proactively assess, clarify, and validate partner needs on an ongoing basis.
Sell through partner organizations to end users in coordination with partner sales resources.
Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
Ensure partner compliance with partner agreements.
Proactively recruit new qualifying partners.
Travel up to 50% of the time to various locations to perform job duties.
Must be able to drive a vehicle, have a clean driving record, and have a valid driver’s license.
Perform other work-related duties as assigned by management