Sales Manager – SMERF

Pyramid Global Hospitality•Waltham, MA

7d•$70,000 - $78,000

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: What you will have an opportunity to do: We are excited to announce that we are under new management and currently hiring motivated, reliable team members to join our refreshed and growing team! The Embassy Suites Boston/Waltham invites you to experience the best of Boston Massachusetts and surrounding areas! Our property is a true reflection of the city, filled with strong community and creativity throughout the halls. We are excited to welcome talented and highly motived individuals who have our passion for excellence. This person will solicit group business that will enable the hotel to meet and/or exceed revenue goals in room and food and beverage. This position is designated for a seasoned sales professional who desires to be the best in their field and will continue to show exceptionally strong sales performance by consistently being the leader in revenue production. Essential functions include prospecting new customers, building relationships with new and existing customers, written communication and contract negotiation, analyzing, presenting and responding to RFP's daily. Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Knowledge of hotel and competitive market. Develop and maintain knowledge of market trends, and competition. Essential Job Functions Creates individual account development plans, detailing objectives, timescales and sales methods to support the defined account strategies. Excellent consultative skill with high degree of diplomacy, Must display strong written and oral communication skills. Strong motivator with proven people management skills and excellent interpersonal skills. Ability to execute strategic direction for the company and influence others in the support of that strategy. Ability to direct multiple projects simultaneously. Ability to develop presentations with targeted messages. Comfortable making presentation in various settings to include key decision makers. Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed. Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business. Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally. Market Intelligence Monitors and maintains competitor set activity including: Financial Performance SWOT Analysis Key Accounts/Market Share Establishes, enhances and maintains productive quality working relationships with clients and customers. Contributes ideas to improve the products and services offered. Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs.

Requirements

High school graduate, some college
A minimum of 2-3 years in a sales role
Strong Experience with Delphi FDC
Ability to prioritize and follow-through
Excellent writing and proof-reading skills
Strong experience with Microsoft Office programs
Ability to satisfactorily communicate verbally and in writing in English
Able to provide legible communication
Ability to compute basic mathematical calculations
Ability to prioritize and organize work assignments
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus on detail
Must be proficient in computers, including Microsoft Office (Word, Excel, PowerPoint)
Strong Writing, editing, business letter format skills
Present a professional appearance and confidence
Ability to ensure security and confidentiality of client information and hotel data
Ability to work without supervision
Excellent consultative skill with high degree of diplomacy
Must display strong written and oral communication skills
Strong motivator with proven people management skills and excellent interpersonal skills
Ability to execute strategic direction for the company and influence others in the support of that strategy
Ability to direct multiple projects simultaneously
Ability to develop presentations with targeted messages
Comfortable making presentation in various settings to include key decision makers
Communicates openly and clearly both verbally and in writing
Pitches information at the appropriate level
Listens to the needs of others before contributing
Develops positive working relationships at all levels
Sets high personal performance standards
Plans, organizes and uses a systematic approach to get things done
Prioritizes actions and manages tasks through to completion
Actively seeks opportunities to develop and learn from experiences
Collects and analyzes relevant information about a problem
Seeks innovative solutions
Makes a conscious decision to go for action
Accepts personal responsibility to makes things happen
Self-reliant, working with minimal control and direction
Acts on own initiative when appropriate
Takes calculated risks to achieve results
Thinks ahead, developing contingency plans where necessary
Has drive and determination to succeed
Presents powerful arguments which persuade others
Expresses confidence in own ideas and networks with others
Gains commitment to action from a range of people
Adapts quickly and positively to new situations
Continues to be productive in changing circumstances
Can handle more than one task/situation at a time
Must be able to lift and carry up to 50lbs

Responsibilities

prospecting new customers
building relationships with new and existing customers
written communication and contract negotiation
analyzing, presenting and responding to RFP's daily
Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings
Work with other departments within the hotel to provide quality service to customers
Attend community/social events and industry meetings
Knowledge of hotel and competitive market
Develop and maintain knowledge of market trends, and competition
Creates individual account development plans, detailing objectives, timescales and sales methods to support the defined account strategies
Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed
Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business
Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally
Monitors and maintains competitor set activity including: Financial Performance SWOT Analysis Key Accounts/Market Share
Establishes, enhances and maintains productive quality working relationships with clients and customers
Contributes ideas to improve the products and services offered
Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs
Achieve and exceed budgeted room nights and revenue goals annually
Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
Utilize the marketing plan in order to uncover new and potential business
Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested