Sales Manager Small Commercial Lines

The Hanover Insurance Group-posted 4 months ago
Full-time • Mid Level
MD
1,001-5,000 employees
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The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial department is seeking a Small Commercial Sales Manager to join our growing team in Maryland. This is a full time, exempt role. The primary responsibility for this position is driving small commercial (<50K accounts) new business flow through educating and working with agency staff and communicating our risk appetite. The role involves key agency relationship building and partnering with our Specialty and Middle Market Underwriters to support growth and retention.

  • Works with Account Managers to produce small commercial lines new business and drive flow.
  • Able to bind small accounts in the agent's office if needed.
  • Works with small commercial lines underwriting team to develop the targeted mix of business.
  • Objectively considers issues and information, identifies alternatives, decides, and implements solution approaches to deliver services and provide value.
  • Communicates ideas or positions in a persuasive manner that builds support, agreement, or commitment.
  • Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.
  • Knowledge of negotiating techniques, subject matter, and strategy to obtain commitment, compromise or settlement in a way that promotes mutual goals or interests.
  • Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization.
  • Builds positive relationships with others to accomplish organizational goals.
  • Excited by challenging goals and a desire to exceed standards of excellence.
  • Exhibits a true sense of competitiveness and a drive for results.
  • Has a strong desire to win in the most challenging of circumstances.
  • Demonstrates sales and marketing techniques through effective relationship building.
  • Able to influence producers/agents to sell desired product & services.
  • Effectively plans and organizes their work to achieve desired outcomes.
  • Demonstrates flexibility in applying different approaches to changing work demands.
  • Knows and demonstrates the ability to apply fundamental underwriting concepts, practices and procedures.
  • Displays knowledge of pricing practices and applications.
  • For assigned lines of business, able to articulate and practice principles of good underwriting.
  • Stays current with industry information and local market trends.
  • Bachelor's Degree
  • 3-5 years' Commercial Lines Underwriting and/or Marketing experience preferably with an established carrier.
  • Well-developed sales and marketing skills; proven track record for developing new business.
  • Professional designation such as CPCU, CIC, etc., is a plus.
  • Proficient with Microsoft Office Suite with the ability to learn internal Customer & Agency Account Management systems.
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
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