Sales Manager, MidMarket

RingCentral

1d•$164,150 - $304,850

About The Position

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. ACE is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We’re currently looking for: a Mid-Market, Sales Manager with a large focus on the Financial Services vertical. In this role, you will oversee a sales team of 6-8 Account Executives across the United States, focusing on organizations with 100 to 400 employees. Because of the unique regulatory and security requirements within the finance sector, we are looking for a leader who understands how to position UCaaS, CCaaS and AI solutions within banks, credit unions, insurance agencies, investment firms, etc. This role includes all aspects of sales leadership working with direct AEs, sales operations, marketing, and product marketing.

Requirements

Experience: Typically 8+ years of sales experience, with at least 3+ years of experience selling into or managing teams focused on the Financial Services industry.
Leadership: Ideally 3+ years of proven leadership directly managing a sales team.
Industry Knowledge: Deep understanding of the financial regulatory landscape (e.g., FINRA, SEC, SOC2) as it relates to communications and data storage.
Track Record: Demonstrated track record of meeting and exceeding quota in a fast-paced SaaS environment.
Sales Acumen: Strong business acumen is a must; experience with mid-market financial end-customers is highly preferred.
Communication: Excellent oral and written communication skills, including the ability to present complex AI and cloud solutions to non-technical financial executives.
Education: BS/BA or equivalent education and relevant experience.
Technical Proficiency: Strong PC skills in Microsoft Outlook, Word, Excel, and PowerPoint.
Attitude: Vibrant and energetic attitude, with a history of great decision-making and execution.

Responsibilities

Vertical Leadership: Coach, motivate, and influence a direct sales team to exceed quotas specifically within the Financial Services sector.
Strategic Coaching: Conduct weekly 1:1s to review commits, pipeline, and performance, with an emphasis on navigating the long procurement cycles and compliance hurdles typical of FinServ.
Active Engagement: Actively engage in sales cycles as a "selling leader," helping AEs navigate complex stakeholder maps (including CTOs, Compliance Officers, and Risk Managers).
Market Alignment: Provide feedback to cross-functional departments as the "voice of sales" regarding specific FinServ product needs (e.g., call recording compliance, security encryption, and AI-driven data privacy).
Relationship Building: Build and enhance customer relationships at the executive level within mid-market financial institutions.
Process Improvement: Identify needs for and drive process improvements to shorten the sales cycle within highly regulated industries.
Team Development: Mentor and develop direct reports, setting the example in character, commitment, and specialized industry knowledge.

Benefits

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program