About The Position

We’re looking for a Sales Manager to lead and develop a team of 6–9 Group Sales Coordinators. This role owns the day-to-day execution of the group booking process for B2C inbound leads, from first contact through check-in, while driving performance, consistency, and a strong team culture. As a passionate leader, you’ll play a key role in coaching your direct reports, assisting in servicing clients, and optimizing processes to meet ambitious revenue and service goals. You thrive in a fast-paced, SaaS-driven environment and are energized by creating impactful strategies that enhance team productivity, customer satisfaction, and business outcomes.

Requirements

  • Strong alignment with our DNA (a must-have)
  • 1+ years of experience in managing direct rapports within a sales leadership capacity, preferably in inbound sales, tech sales, SaaS, or hospitality industries.
  • 3-7 years of sales experience, preferably in inbound sales, tech sales, SaaS, or hospitality industriesProven ability to manage multiple projects, prioritize effectively, and meet deadlines in a dynamic, fast-paced environment.
  • Self-motivated and resourceful professional who thrives on ownership and delivering results.
  • Exceptional organizational, time-management, and multitasking skills.
  • Strong communication and interpersonal abilities to build relationships across teams and with external stakeholders.
  • Analytical mindset with experience using data to drive decisions and optimize processes.
  • Detail-oriented and committed to delivering high-quality, customer-centric outcomes.
  • Ability to adapt to changing priorities and maintain a positive attitude under pressure.

Responsibilities

  • Drive Revenue & Growth: Consistently meet or exceed department revenue goals, leveraging data-driven strategies to identify growth opportunities.
  • Build a World-Class Team: Conduct interviews and collaborate with recruitment to hire top-tier talent. Foster a culture of continuous development through team-building initiatives and career advancement opportunities.
  • Optimize Processes: Analyze data to inform decision-making, streamline workflows, and implement efficiency-focused improvements across the group booking funnel.
  • Foster Collaboration: Work cross-functionally with leaders in Marketing, Go-to-Market, Product, and Revenue Operations to develop innovative strategies and drive results.
  • Lead with Impact: Set clear expectations, provide mentorship, conduct performance evaluations, and support professional growth for your team.
  • Inspire & Engage: Create a motivating environment with team-building events, contests, and performance incentives.
  • Own Operational Excellence: Manage the end-to-end group booking process, ensuring accuracy, compliance, and customer satisfaction. Handle escalations, resolve issues, and maintain high service standards.
  • Track & Improve Metrics: Monitor performance data, identify trends, and proactively address areas for improvement to optimize team and individual results.

Benefits

  • Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
  • Benefits: Check out our full list at engine.com/culture.
  • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.
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