Sales Manager - CDJR

Bob Moore Auto Group, LLC

About The Position

Position Summary The primary responsibility of this position is to supervise the sales department activities, including supervision of the sales force and management of inventory. Core Responsibilities Responsibilities described in this section are fundamental to success in this position. Recruit, hire and train the sales force and any support staff ensuring that each individual receives the appropriate training for their skill level Supervise the sales department staff paying special attention to the flow of customers to the salespeople including “ups”, appointments, phone inquiries, and general showroom control Maintain control of the sales process including providing additional expertise as needed for the sales force Obtain monthly sales goals from GSM/GM, monitor success of attainment of goals Develop marketing strategies to increase sales and gross profit using advertising, promotions and sales incentives Maintain internal control over the vehicle inventory to prevent theft, vandalism and lot damage Develop a customer retention program that includes a follow-up of prospects and a flow of sold customers to the service department Control expenses for the sales departments paying special attention to gas expense, reconditioning and advertising Ensure that all sales staff receive specific product knowledge training and are product certified Ensure personal continuing education in product knowledge and management skills Take an active role in both Corporate and Community activities Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication. Enforce safety precautions specific to work area Other responsibilities as assigned

Requirements

High School Education
2 years prior experience in Auto sales and F&I
Able to obtain and keep a Used Motor Vehicle License and New Motor Vehicle License
Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
Excellent interpersonal, time management and organizational skills
Ability to identify and achieve targeted goals
Excellent written and verbal communication skills and the ability to understand verbal and written instructions
Ability to work well with a range of individuals
Ability to prioritize various tasks
Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
Ability to work independently and/or as part of a team
Ability to effectively respond to inbound and outbound phone calls
Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude
Ability to make expectations clear to team members and establish clear performance goals
Ability to inspire and motivate individuals to perform well, allowing autonomy for staff to work independently
While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear
The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch
The employee must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 lbs, and the employee is occasionally required to lift in excess of 100 lbs with proper assistance
Specific vision abilities required by this job include close vision and distance vision
Must be able to pass a drug/alcohol urinalysis

Responsibilities

Recruit, hire and train the sales force and any support staff ensuring that each individual receives the appropriate training for their skill level
Supervise the sales department staff paying special attention to the flow of customers to the salespeople including “ups”, appointments, phone inquiries, and general showroom control
Maintain control of the sales process including providing additional expertise as needed for the sales force
Obtain monthly sales goals from GSM/GM, monitor success of attainment of goals
Develop marketing strategies to increase sales and gross profit using advertising, promotions and sales incentives
Maintain internal control over the vehicle inventory to prevent theft, vandalism and lot damage
Develop a customer retention program that includes a follow-up of prospects and a flow of sold customers to the service department
Control expenses for the sales departments paying special attention to gas expense, reconditioning and advertising
Ensure that all sales staff receive specific product knowledge training and are product certified
Ensure personal continuing education in product knowledge and management skills
Take an active role in both Corporate and Community activities
Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
Enforce safety precautions specific to work area
Other responsibilities as assigned