Sales & Logistics Coordinator - SC Dept. - SCHM

Marubeni Group Companies-posted 19 days ago
Full-time • Entry Level
Onsite • White Plains, NY
5,001-10,000 employees
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This position is responsible for delivering exceptional customer service, coordinating logistics, and providing sales support.

  • Provides Customer Service
  • Receive, process, and enter customer orders into internal control software (i.e. SAP/MOCA)
  • Issue invoices
  • Assist customers with issues, answer questions, and resolve problems in a timely manner
  • Maintain business relationships with customers and suppliers/vendors
  • Track shipments, perform traces as requested/needed and update relevant parties
  • Follow up with Management on irregularities or missed orders
  • Follow up on or assist in post-customer billing and accounting issues and/or procedures
  • Performs Logistics Functions
  • Verify incoming and outgoing shipments
  • Inspect and ensure the accuracy of all logistics-related documents
  • Process relevant and necessary paperwork for import/export of countries (BL, Commercial Inv, etc.)
  • Place orders with suppliers as requested
  • Arrange transportation relevant to distribution and shipping
  • Obtain rates, shipping schedules, and vessel space
  • Check and compare all freight charges for accuracy and competitiveness
  • Process payments, prepare receipts, and initiate billing procedures
  • File insurance claims
  • Perform any other logistics functions as necessary
  • Provide Sales Support
  • Monitor credit limits on each sale
  • Liaise between sales staff and customers
  • Perform any other sales support functions as necessary
  • Performs Inventory Control Functions
  • Monitor invoices and orders
  • Ensure that appropriate inventory levels are maintained by other sales support staff
  • Track and expedite inventory for delivery as needed
  • Organize inventory
  • Report any inventory discrepancy to Management in a timely manner
  • Performs Bid Management Functions
  • Curate and screen bid opportunities
  • Organize and clarify bid requirements
  • Prepare bid documents
  • Coordinate with municipalities and internal sales teams
  • Track submission progress and manage deadlines
  • Associate`s degree
  • 3 to 5 years of related logistics/customer service/sales support experience
  • Excellent written and verbal communication skills
  • Highly efficient time management skills and ability to prioritize tasks
  • Strong capability to multitask and finish assigned projects before deadlines are due
  • Strong attention to detail and excellent follow-up skills
  • Proficient in Microsoft Office Applications, in particular Excel & Outlook
  • Self-motivated and effective in a team setting and individually
  • Ability to work in a multi-cultural business environment
  • Hazmat (IATA, DOT, IMDG)
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