Sales & Logistics Coordinator - Packaging Dept. - SCHM

Marubeni Group Companies-posted 19 days ago

Full-time • Entry Level

Onsite • White Plains, NY

5,001-10,000 employees

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This position is responsible for delivering exceptional customer service, coordinating logistics, and providing sales support.

Receive, process, and enter customer orders into internal control software (i.e. SAP/MOCA)
Issue invoices
Assist customers with issues, answer questions, and resolve problems in a timely manner
Maintain business relationships with customers and suppliers/vendors
Track shipments, perform traces as requested/needed and update relevant parties
Follow up with Management on irregularities or missed orders
Follow up on or assist in post-customer billing and accounting issues and/or procedures
Verify incoming and outgoing shipments
Inspect and ensure the accuracy of all logistics-related documents
Process relevant and necessary paperwork for import/export of countries (BL, Commercial Inv, etc.)
Place orders with suppliers as requested
Arrange transportation relevant to distribution and shipping
Obtain rates, shipping schedules, and vessel space
Check and compare all freight charges for accuracy and competitiveness
Process payments, prepare receipts, and initiate billing procedures
File insurance claims
Perform any other logistics functions as necessary
Monitor credit limits on each sale
Liaise between sales staff and customers
Perform any other sales support functions as necessary
Monitor invoices and orders
Ensure that appropriate inventory levels are maintained by other sales support staff
Track and expedite inventory for delivery as needed
Organize inventory
Report any inventory discrepancy to Management in a timely manner

Associate`s degree
3 to 5 years of related logistics/customer service/sales support experience
Excellent written and verbal communication skills
Highly efficient time management skills and ability to prioritize tasks
Strong capability to multitask and finish assigned projects before deadlines are due
Strong attention to detail and excellent follow-up skills
Proficient in Microsoft Office Applications, in particular Excel & Outlook
Self-motivated and effective in a team setting and individually
Ability to work in a multi-cultural business environment

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