Sales Level 2

M&D Distributors Inc • Saginaw, MI

2d • Remote

About The Position

Sales Level 2 is to assist in achieving the company’s strategic objective by following and innovating company systems and processes. Responsible for ensuring customer satisfaction and retaining customer relationships.

Requirements

• Highest attention to detail and willingness to provide support at all levels to get the job done
• Basic computer skills
• Excellent communication skills, both verbal and written
• Proven ability to achieve sales targets
• 1-3 years of customer service experience
• 1-3 years of diesel engine-related knowledge
• Experience in sales
• Basic understanding of business principles
• Experience in inputting data into computer applications
• Successful completion of pre-employment background and drug screening
• Fosters good coworker citizenship and contributes to a positive work environment

Responsibilities

• Respond to website email inquiries
• Answer or direct requests from website chat system
• Answer phone calls and process orders
• Conduct outbound calls to prospective leads and existing Key Account customers
• Qualify customers and sales leads for parts technical staff
• Follow up on sales activity
• Assist with maintenance of the HHP customer and parts databases
• Assist with product development
• Ensure customer service satisfaction and excellent client relationships
• Meet or exceed Key Performance Indicators
• Utilize our databases proficiently to look up parts, including rebuild kits
• Continue training on engine technology
• Attend Sales Skills Training
• Work Saturday shifts in rotation with other upper-level sales staff
• Follow the HHP system and report any problems to management immediately

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees