Sales & Leasing Specialist

Hendrick Automotive GroupPleasanton, CA
123d$16

About The Position

The Salesperson at Lexus of Pleasanton is responsible for selling new or used vehicles at a profit to the dealership while ensuring customer satisfaction. This role does not have direct supervisory responsibilities. The salesperson meets dealership sales goals, greets customers to determine their vehicle preferences, explains features, demonstrates vehicle operation, suggests optional equipment, computes sales prices, completes necessary paperwork, arranges for vehicle delivery and registration, researches model availability, engages in business development, addresses customer concerns, and maintains a clean and organized work area. The position requires participation in training and adherence to company policies and safety regulations.

Requirements

  • High School Diploma or GED required.
  • Prior sales and/or customer service experience desired.
  • Valid Driver’s License required.
  • Intermediate knowledge of Microsoft Office products.
  • Intermediate ability to learn web applications for customer management.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • Regular and predictable attendance is required.

Nice To Haves

  • Experience in the automotive field.
  • Up to 3 years of work experience.

Responsibilities

  • Meets dealership sales goals.
  • Greets customers and determines the make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
  • Suggests optional equipment for customer to purchase.
  • Computes and quotes sales price, including tax, trade-in allowance, and discount.
  • Completes paperwork accompanying vehicle sales, including preparing sales slip or sales contract.
  • Arranges for delivery and registration of vehicle.
  • Researches availability of models and optional equipment.
  • Engages in business development.
  • Addresses customer concerns.
  • Maintains CSI at or above Company standards.
  • Maintains an organized, clean and safe work area.
  • Participates in required training.
  • Records all hours worked accurately in company timekeeping system.
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values.
  • Complies with Company policies and procedures.
  • Observes all Federal, State, Local and Company safety rules and regulations.

Benefits

  • Base Hourly Compensation of $16.50.
  • Commission compensation based on closed sales with no upper limit.
  • Production bonus based on individual or team performance with no fixed upper limit.
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