Sales Leader

Little Green Apple•North Olmsted, OH

2d•Onsite

About The Position

The Sales Leader is a part-time role responsible for providing exemplary selling and customer service to improve the productivity and profitability of the store. This role involves providing product recommendations and solutions, serving as a role model for best practice retail execution, and focusing on sales, service, and relationship-building. Additionally, the Sales Leader has a leadership role within the store, which includes sharing product knowledge, incorporating store communications, and managing daily tasks as assigned by the Store Manager/Assistant Store Manager. This includes the responsibility of opening and/or closing the stores. The position also involves inventory management procedures, conducting product sets, stocking product, housekeeping, and assisting with stockroom duties. The Sales Leader works closely with the corporate store team and reports directly to the Store Manager.

Requirements

Minimum of one (1) year of prior retail experience, sales, or customer service.
Must be 18 years of age or older.
Must be able to open and close the store a minimum of three (3) times per week.
Must be able to work two (2) weekend shifts per month.
Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
Ability to provide proof of eligibility to work legally in the United States.

Nice To Haves

High school diploma or equivalent.
Two (2) or more years of experience in (specialty) retail, sales, or customer service.

Responsibilities

Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
Serves as a support for store management with the team.
Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!
Upholds all company policies and practices.
Performs/completes other duties or special projects as assigned.
Opening and/or closing the stores at the start or end of the day.
Conducting inventory management procedures.
Conducting product sets.
Stocking product.
Housekeeping and assisting with stockroom duties.