Sales Leader

Norman's Gift Shops, Inc. • Doylestown, PA

17h • Onsite

About The Position

NORMAN’S, an employee-owned Hallmark Gold Crown retailer, is seeking a qualified Part Time Sales Leader for their location at Cross Keys Place, Doylestown PA. The company focuses on helping customers capture and share emotions for special occasions and everyday moments. Retail teams are expected to achieve store goals and provide a memorable customer experience. Sales Leaders are crucial in fostering a caring team atmosphere, serving as the primary resource for customer questions on the sales floor. They are expected to demonstrate initiative, be team players, and exemplify excellence in all customer interactions.

Requirements

• High School diploma, GED, equivalent or higher.
• Prior retail experience with supervisory exposure.
• Prior customer service experience
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Responsibilities

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Assist management in developing and training staff of new products and processes.
• Provide supervision and managerial support in the absence of the store manager and assistant store manager.
• Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
• Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

Benefits

• Flexible Schedule
• A lucrative 30% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees