Sales Leader - Wilmington, Delaware

PNC Bank • Wilmington, DE

1d

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales Leader within PNC's Retail Banking organization, you will be based in the Wilmington, Delaware area. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies. Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities. Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority. Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Leads the team to bring the full range of PNC's products and services to the client. Assists other team members in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities. Develops team members while monitoring progress against goals. May support the development of other managers. Identifies high-potentials and creates winning teams. Motivates and develops staff , including acquiring and retaining top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry-relevant experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• Proven leadership experience with a moderate to large scope of responsibility is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Account Management
• Client Prospecting
• Competitive Advantages
• Customer Relationships
• Identifying Sales Opportunities
• Negotiation
• Results-Oriented
• Conflict Management
• Decision Making and Critical Thinking
• Effective Communications
• Managing Multiple Priorities
• Sales Management
• Selling

Responsibilities

• Manages and directs team(s) to achieve business results and customer experience goals.
• May have direct sales and client responsibilities and may manage both individual contributors and other managers.
• Oversees team(s)'s financial results.
• Has broader span of control than Leader I.
• Participates in and drives the development of goals and strategies.
• Leads and influences to achieve the objectives of the team(s).
• Monitors business results/metrics and adapts sales strategies and tactics.
• Develops and oversees the execution of account and sales plans.
• May have direct sales and client responsibilities.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and may be responsible for higher and/or broader levels of risk management.
• Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks.
• Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Networks within the industry and may serve in a leadership role in the community, industry or market.
• Leads the team to bring the full range of PNC's products and services to the client.
• Assists other team members in developing their network.
• Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
• Develops team members while monitoring progress against goals.
• May support the development of other managers.
• Identifies high-potentials and creates winning teams.
• Motivates and develops staff , including acquiring and retaining top talent and managing performance-based issues.
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
• Connects strategy to day-to-day activities and updates the team on a regular basis.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager