Sales Leader - Brandywine

PNC•Berwyn, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role involves leading and coordinating the daily activities of team members engaged in customer and/or prospect management activities. The Sales Leader is responsible for achieving business results, attracting new customers, and growing existing customer relationships by coaching and managing to defined strategies and tactics. They develop and oversee the execution of account and sales plans, and may also have direct sales and client responsibilities. The position requires managing risk/return and driving quality for new and/or existing clients, actively identifying and mitigating various types of risk such as regulatory, reputational, operational, and credit risks. The Sales Leader manages an effective network of senior internal and external relationships, including community or industry relationships, to acquire new clients, expand existing clients, and enhance the client experience, focusing on bringing the full range of PNC's products and services to clients. They leverage reporting and sales tools to proactively identify and convert sales opportunities. A key aspect of the role is developing team members, monitoring their progress against individual goals, motivating staff, acquiring top talent, and managing performance-based issues. The leader effectively plans, organizes, directs, analyzes, and evaluates staff and processes, connecting strategy to day-to-day activities and providing regular team updates. They also coach team members on skills needed to analyze, evaluate, and mitigate credit risk, and to lead others on credit requests using advanced knowledge of credit fundamentals and internal credit policies. PNC employees are expected to be customer-focused, knowledgeable of practices that align customer needs and satisfaction, and adept at managing all risks associated with business objectives to ensure adherence to PNC's Enterprise Risk Management Framework. As a manager, the individual is expected to cultivate diverse teams, role model values, drive change and innovation, take personal ownership for results, empower others, and develop employees and customers.

Requirements

Roles at this level typically require a university / college degree.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: Bachelors degree.
Competencies: Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Preferred Skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented.

Responsibilities

Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities.
Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics.
Develops and oversees the execution of account and sales plans.
May have direct sales and client responsibilities.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing the full range of PNC's products and services to the client.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Develops team members while monitoring progress against individual goals.
Motivates and develops staff, including acquiring top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental options
Vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension plans
Stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption reimbursement
Surrogacy reimbursement
Doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service.