Sales Leader

Norman's Gift Shops, Inc. • MD

85d

About The Position

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Leader for our location at The Avenue at White Marsh, Baltimore, MD. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

Requirements

• High School diploma, GED, equivalent or higher.
• Prior retail experience with supervisory exposure.
• Prior customer service experience.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Responsibilities

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Assist management in developing and training staff of new products and processes.
• Provide supervision and managerial support in the absence of the store manager and assistant store manager.
• Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
• Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

Benefits

• Flexible Schedule
• A lucrative 30% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED