Sales Leader II - C&IB Market Leader

PNC•Dayton, OH

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales Leader II - C&IB Market Leader within PNC's Commercial Banking organization, you will be based in Dayton, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role manages and directs team(s) to achieve business results and customer experience goals. It may involve direct sales and client responsibilities and may manage both individual contributors and other managers. The position oversees team(s)'s financial results and has a broader span of control than a Leader I. It participates in and drives the development of goals and strategies, leading and influencing to achieve team objectives. The role monitors business results/metrics and adapts sales strategies and tactics, developing and overseeing the execution of account and sales plans. It manages risk/return and drives quality for new and/or existing clients, actively identifying and potentially being responsible for higher and/or broader levels of risk management, mitigating various types of risk. The Sales Leader II serves as an escalation point for risk management topics, coordinates problem solving, and may have exception authority. They manage an effective network of senior internal and external relationships to acquire new clients, expand existing clients, and enhance the client experience, networking within the industry and potentially serving in a leadership role in the community, industry, or market. The role leads the team to bring the full range of PNC's products and services to the client and assists other team members in developing their network. It leverages reporting and sales tools to proactively identify and coach the team to successfully convert sales opportunities, developing team members while monitoring progress against goals, and potentially supporting the development of other managers. The leader identifies high-potentials and creates winning teams, motivating and developing staff, including acquiring and retaining top talent and managing performance-based issues. They effectively plan, organize, direct, analyze, and evaluate staff and processes, connecting strategy to day-to-day activities and updating the team regularly. PNC Employees are expected to be Customer Focused and adept at Managing Risk. As a manager, expectations include: Include Intentionally, Live the Values, Enable Change, Achieve Results, and Develop the Best.

Requirements

Appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree.
Industry-relevant experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
Proven leadership experience with a moderate to large scope of responsibility is required.
Bachelor's degree (or a comparable combination of education, job specific certification(s), and experience, including military service, in lieu of a degree).
Customer Focused competency.
Managing Risk competency.
As a manager: Include Intentionally, Live the Values, Enable Change, Achieve Results, Develop the Best competencies.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Preferred Skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented.
Competencies: Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.

Responsibilities

Manages and directs team(s) to achieve business results and customer experience goals.
May have direct sales and client responsibilities and may manage both individual contributors and other managers.
Oversees team(s)'s financial results.
Participates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s).
Monitors business results/metrics and adapts sales strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and may be responsible for higher and/or broader levels of risk management.
Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks.
Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Networks within the industry and may serve in a leadership role in the community, industry or market.
Leads the team to bring the full range of PNC's products and services to the client.
Assists other team members in developing their network.
Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goals.
May support the development of other managers.
Identifies high-potentials and creates winning teams.
Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
Be Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Manage Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental options
Vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension plans
Stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption reimbursement
Surrogacy reimbursement
Doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service.