Sales Lead

About the position

In this role, you will focus on enhancing the in-store customer experience, connecting with both kids and parents, and sharing your enthusiasm for kids' athletic sneakers and apparel. You will adapt to various customer needs and resolve issues with a positive attitude. As a leader, you will drive sales to maximize profits while adhering to division standards. Your performance will be evaluated based on your ability to meet personal and productivity goals, and you will take on leadership responsibilities in the absence of the Store Manager and Assistant Manager.

Responsibilities

• Inspire and motivate your team to drive sales that deliver exceptional customer service
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered and collaborating with co-workers to provide excellent sales service
• Deliver on sales, customer experience, merchandising, visual, and operational expectations
• Maintain personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager, and Store Manager
• Learn and share expertise of products and trends to fit customer needs
• Maintain awareness of all product knowledge and current or upcoming products/trends
• Contribute to a positive and inclusive work environment

Requirements

• At least 1 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability including nights, weekends, and holidays

Benefits

• Rate of Pay: $15.73 / hour
• 30-50% Employee Discount
• Development and Advancement Opportunities