Sales Lead Full Time - Pacific Beach
About The Position
Reporting to the Retail Store Manager, the Retail Sales Lead, AKA Shade Captain, is a true role model for the Shade Specialists on the retail floor, helping to create and maintain the highest level of service to our customers. You are excited by the opportunity of opening someone’s potential, and coaching others comes naturally; you take an active role in training the team on engaging customers and delivering an unforgettable brand experience. The Retail Sales Leader spends the majority of their time on the sales floor; coaching, training and developing the team in sales, customer service, and product knowledge through the Blenders Eyewear vision.
Requirements
- You have (1+) years of retail sale leadership experience
- You are passionate about delivering exceptional customer service to team members and customers
- You have outstanding oral and written communication
- You are self-motivated, and enjoy problem solving
- You remain highly flexible and adaptable when faced with ambiguity
- Must have open availability for a flexible work schedule that meets the needs of the business, including, evenings, holidays and weekend shifts.
- Normal retail store hours are Monday through Sunday
- Must be able to work flexible hours Monday through Sunday (10:00AM - 6:00PM).
Responsibilities
- You support in new hire training, focusing on product knowledge and selling and service tools and techniques
- You provide training and, in the moment, coaching and feedback in order to encourage growth
- You seek to continuously evolve and elevate the in-store customer experience, in partnership with the store leadership and brand partners
- You support with additional projects that build the employee experience
- Ensuring the team is up to date on all training and service guidelines
- Positively communicating store and company policies and strategies
- Update the team on sales, KPIs, targets, and the status of goals on a regular basis
- Partner with ASM and SM to ensure there are smooth operations in the store and everyone is working towards common goals
- Interacting with customers on the retail floor, providing product knowledge and exceptional customer experience to each individual
- Opening and closing the store as required and providing leadership to the team
Benefits
- Incredible opportunities for learning and growth.
- You'll receive an awesome discount.
- Competitive salary + Monthly Bonus opportunities.
- Medical, Dental, Vision, Life.
- Team incentives (Team Lunches, Contests, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
