Sales Lead

Cole Haan•Coral Gables, FL

10h

About The Position

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Requirements

Candidates must be at least 16 years of age
2 years retail experience. Specialty and or footwear retail preferred.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up and time management skills.
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds occasionally
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Responsibilities

Deliver financial results:
Drive financial growth by achieving sales and key KPI goals
Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
Coach staff to exceed individual and store goals
Build a dedicated and good-natured team:
Support and maintain a positive store environment by leading and developing a quality store team
Assists in training and development
Urgently partners on performance issues
Create a culture of customer obsession that caters to the extraordinary achiever:
Deliver extraordinary customer service through your store team
Support and maintain visual merchandising standards consistent with company expectations
Deliver operational consistency:
Achieve all operational objectives with regards to loss prevention, health, and safety
Supports the team to ensure compliance of all company policies and procedures