Part Time Sales Lead - Natick Mall

Build-A-Bear Workshop • Natick, MA

4d • $17 - $18 • Onsite

About The Position

The Sales Lead is a role model Bear Builder that has been given the additional
responsibilities as a Floor Leader on Duty on designated shifts.  During those
times, the Sales Lead will provide direction to Bear Builders, modeling
Experience First® behaviors with a focus on achieving the store sales goals.
When not designated as the Floor Leader on Duty, the Sales Lead functions as a
Bear Builder.

Your performance will be measured by your ability to support the achievement of
store financial goals and compliance with company policies, procedures, and
standards which include but are not limited to the following:

Decision-making, judgment, and execution
Ability to create an Experience First culture for Guests and associates
Achievement of assigned goals
Consistent execution of operational standards
Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all
functions, responsibilities, skills, and abilities. Supervisors may assign
additional functions and requirements as deemed appropriate. This document does
not represent an expressed or implied contract of employment, nor does it alter
your at-will employment, and Build-A-Bear, Inc. reserves the right to change
this job description and/or assign tasks for the associate to perform, as may be
deemed appropriate.

Requirements

• High school diploma or GED equivalent
• Availability to work 15-25 hours per week

Nice To Haves

• Build-A-Bear store associate experience
• Associate’s (or higher) degree in business, management, or a related field

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing
• Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
• Display strong team commitment, being dependable, engaged, and helpful

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED