About The Position

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Requirements

  • High School Diploma or GED
  • Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer
  • Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Knowledge of visual standards and techniques
  • Ability to handle cash and provide change without error
  • Effective communication skills
  • Ability to work a flexible schedule including evenings and weekends
  • Ability to lift and carry up to 20 pounds occasionally

Nice To Haves

  • Part-time or full-time managerial experience preferred

Responsibilities

  • Providing exceptional client services
  • Operating as the Manager on Duty in the absence of a manager
  • Performing operational and transactional functions
  • Handling client service issues
  • Issuing approvals for desk transactions
  • Opening and closing the store
  • Embracing company values and setting an example through behaviors
  • Ensuring compliance with all ANN INC. practices and procedures
  • Supporting the business strategy and adjusting to effectively reach goals
  • Driving revenue by proactively managing the client experience
  • Coaching Associates on client interactions and performance
  • Utilizing reports to make effective merchandising decisions
  • Ensuring optimal coverage and productivity in all areas of the store
  • Completing daily tasks to ensure store runs smoothly
  • Communicating effectively with clients and team members
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