Sales Lead, Deckers Brands

Deckers

253d • $16 - $21

About The Position

The PT Sales Lead aids in the opening and closing of the retail store in strict compliance with company policies and procedures, consistent with the short and long-term interests of the Company, its employees and the local environment in which we work and live. He/she will consistently provide our customers with the highest level of service and assist the store management team while monitoring the customer experience and driving sales. He/she must be knowledgeable of all products, promotions and company marketing initiatives.

Requirements

• High School Diploma
• 1 - 2 years' experience in retail store management
• Proficient in Microsoft Applications
• Ability to effectively prepare and present information and respond to questions.
• Effective empowering communicator, good problem solver
• Knowledgeable in current trends
• Excellent verbal and written communication skills and problem solving abilities
• Excellent team-building and organizational skills
• Ability to multi-task in a fast paced environment
• Exceptional attention to detail
• Excellent customer service skills
• Physical ability to stand for extended periods
• Ability to work varied hours/days, including nights, weekends, and holidays as needed

Responsibilities

• Greet all customers promptly and courteously as they enter the store.
• Direct customers throughout the store or to the specific area the customer requests.
• Give accurate and current information about the product for all inquiries.
• Understand and effectively communicate the return policy.
• Maintain a positive and cheerful attitude and cooperate with teamwork.
• Instill in employees the meaning and importance of customer service.
• Partner with Store Management Team to train and develop new sales associates.
• Inspire employees to contribute to the overall productivity of the store.
• Promote a positive work environment by recognizing outstanding performance.
• Communicate any special customer requests to management.
• Be personally available to all customers to communicate and identify their needs.
• Ensure the sales floor is clean and organized at all times.

Benefits

• $16.50 - $21.00 hourly pay rate
• Individual pay determined by location and additional factors

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Education Level: High school or GED