Sales Lead Coordinator - Pompano Beach
About The Position
Lindstrom Air Conditioning & Plumbing is currently seeking a Sales Lead Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Sales Lead Coordinators are responsible for scheduling perspective clients that request service through company lead generation efforts. This individual will be responsible for building trust and scheduling perspective clients for a time that is convenient for their schedule. Founded back in 1975 by Carl Lindstrom, Lindstrom Air Conditioning and Plumbing has grown primarily through word of mouth, a shining testament to the company’s dedication to excellence in customer service. If you want to be the best, you must learn from and work with the best. Lindstrom Air Conditioning and Plumbing is growing, and we invite you to join our team. We are seeking talented people for positions from customer service and entry-level HVAC technicians to HVAC installers and plumbers in both our Port St. Lucie and Pompano Beach, Florida, locations. What's in it For Me? Market Value Compensation $20.00 - $22.00 Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term, and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth
Requirements
- 5 years of call center experience.
- Knowledge of the HVAC trade
- Multi-tasking abilities
- Ability to make sales
- Proficient Inbound phone skills
- Proficient written and computer skills
- Able to work a 6 day work week
Nice To Haves
- Service Titians Experience a plus
Responsibilities
- Provide all clients with a 5-Star experience!
- Ensure all actions are in alignment with company core values.
- Maintain communication with clients and internal teams.
- Inbound call lead generations to schedule appointments
- Complete email and text communication with perspective clients
- Enter complete perspective client date into CRM
- Answer Inbound calls from customers and technicians
- Schedule appointments on dispatch board - quotes, service calls, installations and related jobs
- Respond to customers emails
- Scanning documents
- Scheduling installations
- Ordering equipment for installations
- Notifying internal departments of jobs that have rescheduled
- Basic knowledge of Excel spreadsheets
Benefits
- Market Value Compensation $20.00 - $22.00
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term, and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
