Sales Lead - Chicos

Chico • Vero Beach, FL

268d

About The Position

The Sales Lead is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring that the company's values and guiding principles are at the forefront of all store operations. This includes providing a great customer experience and maximizing profitability. The Sales Lead plays a crucial role in establishing clear expectations, overseeing operational activities, and developing a high-performance culture within the team.

Requirements

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Regular attendance is essential to this position.

Responsibilities

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
• Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Ensures prompt resolution of customer concerns.
• Supports, implements, and provides follow-up for all training programs, seminars, etc.
• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED