Sales Lead - Chicos

Chico • Vero Beach, FL

269d

About The Position

The Sales Lead is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring that the company's values and guiding principles are at the forefront of all store operations. This includes providing a great customer experience and maximizing profitability. The Sales Lead plays a crucial role in creating a positive work environment where team members can learn and grow.

Requirements

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Regular attendance is essential to ensure adequate coverage.

Responsibilities

• Establish and communicate clear expectations, holding store team accountable for achieving brand, performance, and behavior standards.
• Perform and oversee basic operational activities such as opening and closing duties, and merchandise flow processes.
• Supervise associates engaged in sales, inventory receipt, and cash reconciliation.
• Utilize weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Maintain knowledge of current sales and promotions; present and display merchandise according to current promotions and standards.
• Develop a high-performance culture, motivating the sales team to meet assigned sales and productivity goals.
• Train and coach the selling team on product knowledge both online and in-store.
• Promote an inclusive, collaborative approach to problem-solving.
• Model and promote the Most Amazing Personal Service (MAPS) principles and standards.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Ensure prompt resolution of customer concerns.
• Support and implement training programs and provide follow-up.
• Drive associate and team engagement by recognizing and rewarding outstanding performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED