About The Position

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As a Sales Lead in our Coffee Marketplace, you’ll be an essential part of daily operations by supporting leadership and inspiring your team to create memorable experiences for every guest. You’ll blend your love for coffee, food, and retail into a role that’s fast-paced, fun, and service-focused. Whether guiding guests through our coffee offerings or showcasing curated marketplace products, you’ll help bring our company’s values to life.

Requirements

  • Food & Beverage Experience: Prior barista, or food service supervisory experience preferred; retail leadership or keyholder background strongly valued.
  • Coffee Enthusiasm: A passion for coffee and quality service, with a willingness to share knowledge and craft with guests and teammates.
  • Guest Service Star: Friendly, outgoing, and committed to delivering exceptional guest experiences.
  • Leadership Potential: Ability to take initiative, set the tone for service, and support the management team.
  • Flexibility: Willingness to work evenings, weekends, and holidays.
  • Positive Energy: A can-do attitude that keeps the workplace fun, energetic, and supportive.
  • Team Player: Willingness to support teammates and adapt in a fast-paced environment.
  • Food Safety Awareness: Commitment to following health department standards and proper food handling procedures.
  • Valid Food Handler Certificate in compliance with applicable state and local health department regulations required upon hire or within 30 days of your start date. Proof of certification must be submitted to management or Human Resources upon completion.
  • Managers and Supervisors are required to maintain all applicable food safety certifications, including Food Handler and Food Protection Manager (ServSafe Manager) certifications, as required by local health authorities. Maintaining current certifications is a condition of continued employment.

Responsibilities

  • Lead by Example: Deliver outstanding guest service at the coffee bar and marketplace, ensuring every order and interaction feels welcoming, warm, and memorable.
  • Food & Beverage Focus: Support daily café operations, from preparing beverages to ensuring compliance with food safety and sanitation standards.
  • Engage Guests: Create moments of delight by sharing product knowledge, coffee enthusiasm, and marketplace highlights.
  • Operational Support: Assist with store operations such as handling cash, managing inventory, and keeping the store stocked, clean, and guest-ready.
  • Team Collaboration: Work closely with the Store Director and Assistant Store Director (where applicable), helping coach and guide fellow team members to achieve their best.
  • Merchandising: Help present food & beverage and retail products in an appealing, organized way.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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