About The Position

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As a Sales Lead in our Coffee Marketplace, you’ll be an essential part of daily operations by supporting leadership and inspiring your team to create memorable experiences for every guest. You’ll blend your love for coffee, food, and retail into a role that’s fast-paced, fun, and service-focused. Whether guiding guests through our coffee offerings or showcasing curated marketplace products, you’ll help bring our company’s values to life.

Requirements

  • Prior barista, or food service supervisory experience preferred; retail leadership or keyholder background strongly valued.
  • A passion for coffee and quality service, with a willingness to share knowledge and craft with guests and teammates.
  • Friendly, outgoing, and committed to delivering exceptional guest experiences.
  • Ability to take initiative, set the tone for service, and support the management team.
  • Willingness to work evenings, weekends, and holidays.
  • A can-do attitude that keeps the workplace fun, energetic, and supportive.
  • Willingness to support teammates and adapt in a fast-paced environment.
  • Commitment to following health department standards and proper food handling procedures. A current food handler’s card is preferred, but we will help you obtain one after employment if necessary.

Responsibilities

  • Deliver outstanding guest service at the coffee bar and marketplace, ensuring every order and interaction feels welcoming, warm, and memorable.
  • Support daily café operations, from preparing beverages to ensuring compliance with food safety and sanitation standards.
  • Create moments of delight by sharing product knowledge, coffee enthusiasm, and marketplace highlights.
  • Assist with store operations such as handling cash, managing inventory, and keeping the store stocked, clean, and guest-ready.
  • Work closely with the Store Director and Assistant Store Director (where applicable), helping coach and guide fellow team members to achieve their best.
  • Help present food & beverage and retail products in an appealing, organized way.

Benefits

  • We are committed to providing reasonable accommodations to support your success.
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