Sales Keyholder, PT

Under Armour • Miami, FL

56d • $17 - $19 • Onsite

About The Position

The Keyholder, Sales contributes to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour's core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.

Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Available to work a flexible schedule - including evenings, weekends, and holidays
• Comfortable with technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
• Advanced numeracy, literacy, and advanced communication skills
• Fluent in local language and basic verbal English skills
• Basic people management skills
• Proficient in use of computers and other technology
• Effectively communicate with athletes, teammates, and leadership
• Adjusts to new ideas/methods of working
• Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• May anticipate and prevent problems and roadblocks before they occur
• One year experience in a sports/apparel & footwear retail environment
• Exposure to Keyholder experiences
• Availability to work a flexible schedule, including holidays, nights, and weekends
• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area

Nice To Haves

• Previous experience in a leadership position
• Previous experience in a retail setting

Responsibilities

• Supports in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
• Provides in-depth information related to wide portfolio of technical products
• Seeks and offers solutions to athletes based on their requests.
• Supports in training teammates to provide a service/selling culture unique to Under Armour.
• Uses advanced functional expertise to drive sales and Athlete loyalty.
• Shares, guides and trains basic core and seasonal product knowledge to junior teammates.
• Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
• Train and lead teammates in the execution of daily operations aligning with UA process and policies
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs. Builds Athlete loyalty through in-store experience, using various available applications
• Ensure store audit compliance and shrink results meet company loss prevention standards
• Adhere to Loss Prevention policies and advise rest of store leadership of unusual internal or external activity.
• Assume Keyholder, Stock responsibilities as necessary.
• Maintain and support store safety standards and communicate teammate accidents/injuries/concerns to rest of store leadership immediately.
• Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels.
• Support UA strategies to drive sales and operations; observe sales trend and advise rest of store leadership of opportunities.
• Support the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.

Benefits

• Generous teammate discount
• Monthly bonus incentive pay eligibility
• Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees