Sales & Growth Manager, SMB Payments (North America)

XE.com Inc.•Irvine, CA

67d•$115,000 - $146,000•Hybrid

About The Position

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. ABOUT THIS ROLE We're looking for a modern sales leader who combines the discipline of traditional selling with the mindset of a digital growth operator. You'll lead Xe's SMB Payments sales team in North America - a group focused on acquiring and growing small and medium-sized businesses through both outbound engagement and digital inbound conversion. This role is perfect for someone who understands how to build and manage a high-performing sales team, but also knows how to use data, funnel metrics, and digital assets to find and convert high-potential customers. OUR PRINCIPLES AMBITION - We dream big, try things out and always ask "why not?" and "what if?" We're ambitious in our thinking and our delivery RESPONSIBILITY - We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

Requirements

Proven experience leading SMB or mid-market sales teams in fintech, SaaS, or payments
Strong understanding of digital lead generation, funnel management, and customer acquisition strategies
Skilled at balancing team-driven outbound sales with data-driven inbound optimization
Hands-on leader who can both set strategy and coach execution
Curious and analytical - fluent in performance metrics and experimentation
Collaborative mindset; thrives in cross-functional environments with marketing and product teams

Nice To Haves

Background in payments, FX, or financial technology preferred but not essential

Responsibilities

Lead and coach a team of SMB sales professionals focused on new customer acquisition and growth
Partner with digital, marketing, and product teams to convert inbound SMB leads generated from Xe's website and campaigns (15M+ monthly visitors, thousands of business sign-ups)
Design and execute test-and-learn experiments to improve conversion rates, activation, and retention
Oversee pipeline management, forecasting, and performance metrics (lead-to-close conversion, CAC, LTV, ROAS)
Build and manage key partnerships to expand Xe's reach within the SMB ecosystem
Ensure consistent, compliant, and customer-centric sales practices across the team
Translate data insights into sales action plans and performance coaching