Kelley Buick GMC Sales Greeter (Part-time/AM Shift)

Kelley Automotive Group LLC•Fort Wayne, IN

just now•Onsite

About The Position

Functions: Responsible for welcoming customers, offering them hospitality, and assessing their needs. To assist and educate customers on technical product information and capabilities. Support sales processes by assisting management and sales staff. Relationships: Reports to Sales Managers.

Requirements

Must have a High School diploma or the equivalent.
Must have the ability to read and comprehend instructions and information.
Computer knowledge is required.
Must speak clearly and convey an image of professionalism and competence to customers.
Must be able to handle him or herself in difficult conversation and personal encounter situations with customers.
Professional personal appearance.
Excellent communication skills.
Valid driver's license and a good driving record are required.

Responsibilities

First physical contact with customer.
Introduce customer to appropriate dealership personnel.
Distribute customers evenly on a rotating basis to the sales consultants.
Maintain the Hospitality Center by stocking supplies; cleaning equipment to code.
Keep the area in and around the showroom and adjoining areas neat, clean, and safe.
Notify associates of guest arrival.
Coordinate community/dealership functions.
Update customer profiles.
Help maintain the refreshment cart throughout the day.
Be properly trained in DRAC program.
Greet customers in showroom.
Assist sales consultant with deliveries and the sales process.
Fundamental understanding of products being sold.
Assist in proper vehicle display both inside the showroom and on the display lots.
Attend training programs as required by management.
Maintain thorough knowledge of all products and services Kelley and Volvo offer, as well as those offered by competitors.
Any other tasks deemed necessary by Management.