Sales & Front Desk Associate

Riser Fitness, LLCTorrance, CA
90d

About The Position

Our Sales Associates play a vital role in each studio as they build relationships with our members and assist them in furthering their Pilates journey. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Introductory Classes. The Sales Associate also helps to retain current members through regular feedback, problem-solving, and overall outstanding customer service. Fitness experience and/or knowledge of Pilates is preferred, but not required. Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

Requirements

  • Excellent sales, communication, and customer service skills required.
  • Goal-oriented work ethic with an ability to achieve sales in memberships, retail, private training, and teacher training.
  • Ability to learn and use the Club Ready software system.
  • Ability to stand or sit for up to 8 hours throughout the workday.
  • Must be fluent in English and have excellent communication skills via in-person, phone and email.
  • Must be able to work under pressure and meet tight deadlines.
  • Must have proficient computer skills.
  • Daily and/or occasional travel may be required.

Nice To Haves

  • Fitness experience and/or knowledge of Pilates is preferred.

Responsibilities

  • Execute sales processes including lead generation, regular follow up, and final closings of memberships.
  • Conduct tours of studio grounds while establishing relationships and targeting individuals’ specific needs and wants.
  • Maintain acceptable level of personal sales production.
  • Emphasize and reinforce objectives of the club as a fitness and wellness provider.
  • Present available services to current or prospective members.
  • Book quality appointments to achieve monthly sales quotas.
  • Participate in special events (e.g. health fairs, grand openings, marathons, and community and hospital events) to promote the studio & gain company awareness.
  • Assume responsibility for developing selling skills.
  • Support efforts in maintaining a clean, safe, and efficient studio.
  • Other duties as assigned.

Benefits

  • Base Hourly Pay + Commission
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