Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well…being a Sales Floor Associate at JCPenney might be the position for you!
Greets and assists customers in finding products and delivers outstanding customer service
Partners with other team members when additional support is needed
Actively listens to customer issues in a calm and agreeable manner to resolve problems
Follows placement directions to effectively place set merchandise statements
Contributes to merchandise receipt and reverse logistics processes
Assists with the execution of inventory processes
Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
Contributes to the restock program to identify replenishment opportunities
Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
Helps oversee and maintain all fitting room and sales floor recovery processes
Contributes to the execution of visual elements to support merchandising statements
Responsible for stockroom maintenance
Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
1-2 years of retail experience
Competitive benefits package including medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year for eligible associates
Additional compensation for store hourly associates scheduled to work on designated holidays