Apple-posted 2 months ago
Full-time • Mid Level
Cupertino, CA
5,001-10,000 employees
Computer and Electronic Product Manufacturing

Apple is looking for a dynamic, highly motivated Business Process Transformation Program Manager to join the WW Channel Sales Finance team to reimagine our Sales and Sales Finance business processes. The channel sales organization is responsible for managing Apple's commercial relationships with resellers around the world. In this role, you will partner with worldwide and regional leads in finance, sales, operations, legal, as well as other key technical partners, to drive workflow optimization through process, data and technology solutions. You will be responsible for driving cross-functional teams to implement new ways of working in areas such as contra revenue, back margin, commissions, OPEX programs, headcount dollars and programs, etc. with an emphasis on leveraging process reengineering, automation and AI-driven tools to enhance efficiency and insight generation. This impactful role blends program management, business product ownership, and process innovation and is ideal for someone who thrives at the intersection of strategy, systems thinking, and execution.

  • Secure buy-in from key stakeholders and enlist their help in being part of the solution
  • Work with global cross-functional leadership to define and align on long-term vision and roadmap
  • Gain alignment on define current and ideal state processes and priorities with global cross-functional teams
  • Work closely with Business Process Re-Engineering and IT teams to manage and implement end-to-end process improvements
  • Run E2E programs from idea funnel, discovery, scoping, requirement gathering, building, and implementation
  • Create execution plans with defined milestones, timelines, success metrics, owners, budgets, dependencies and risks - ensure initiatives are delivered on time and on budget
  • Prioritize process improvements that balance the needs of different teams while providing the most overall benefit to Apple
  • Define and implement critical program success metrics
  • Define quick wins vs long term roadmap vision, and necessary execution to get there
  • Facilitate detailed discovery of current and future state business process mapping
  • Proven track record of leading strategic programs, combined with the ability to execute tactical project-level activities and tasks
  • Experience implementing enterprise scale process and or systems
  • Experience planning, managing, and successfully delivering large cross-functional projects
  • Proficient knowledge of systems implementation and development lifecycles
  • Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives
  • Experience with global projects incorporating regional and country-specific details
  • Broad exposure to sales, business development, finance, finance operations and legal
  • Technical acumen required to effectively discuss and strategize on solutions with IT teams
  • Proven ability of business process mapping and other process analysis techniques
  • Have a deep understanding of the capabilities and limitations of different data systems and tools
  • Outstanding verbal & written communication skills
  • Experience presenting and making recommendations to senior level executives with short and long term roadmaps
  • Proven ability to lead teams with or without direct reports; natural leader and motivator that can lead through influence
  • Clearly communicate the vision as well as the details of improvements in regular status updates with senior sales leaders
  • Able to form cohesive project teams across organizations and groups to champion business process transformation
  • Collaborative, flexible, open working style and an ability to establish trust and credibility quickly
  • Self-directed, motivated, with an ability to learn quickly
  • Ability to navigate ambiguous environments and organization structure, without clear decision makers
  • Master's degree preferred
  • International travel may be required
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