CRC Insurance Services, Inc.-posted about 1 month ago
$75,000 - $90,000/Yr
Full-time • Mid Level
Remote • Albuquerque, NM
1,001-5,000 employees
Insurance Carriers and Related Activities

As part of our team you will generate new business by developing relationships with broker partners. The Account Service Division (ASD) at CRC Benefits (formerly BenefitMall) partners with brokers to manage existing books of business. The ideal candidate will have established selling relationships with large insurance brokers. To be successful in this position candidates must have strong multitasking and organizational skills, excellent communication skills, the ability to collaborate well in a team environment, enjoy relationship building, and adaptable to change in a fast-growing organization. This is a remote position; however, to be considered, candidates must be licensed and currently live in one the posted areas. Our teams collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

  • Drives increased sales and Company growth by developing positive business relationships with agents/brokers.
  • Maintains an in-depth understanding of the Company's products and processes and how agents/brokers interact with these products and processes.
  • Maintains increasing knowledge of insurance industry markets, products, and legal environments to provide a value-added service to agents/brokers and their clients.
  • Works in tandem with Implementation to effectively onboard block transitions from agents/brokers and to encourage them to place their clients' business with the Company.
  • Conducts regular follow-up and prospective calls to agents/brokers, both in office and on-site to market Company services.
  • Resolves escalated issues by resolving conflicts, solving problems, and providing feedback to Company management.
  • Actively participates in team meetings, providing input to contribute to the team's overall success.
  • Keeps abreast of current trends and regulatory issues surrounding benefit plan design and administration
  • Occasional long, irregular hours and frequent travel.
  • Ability to work overtime during busy time.
  • Life/Health Agent's License is required.
  • Bachelor's degree preferred, along with a minimum of three (3) years of experience in a related group health insurance/employee medical benefits sales role.
  • In-depth knowledge of group insurance products preferably attained through working in an insurance marketing or selling role.
  • Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook; proficient in web browsers, specifically Google Chrome.
  • Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
  • Read, comprehend, and interpret moderately complex documents including sales, underwriting, and Company guidelines.
  • Develop and maintain good working relationships and provide positive customer service.
  • Analyze and resolve problems to assist agents/brokers in presenting the best solution to prospective clients.
  • Determine when situations need to be escalated to Company management.
  • Work in and contribute to a positive team environment.
  • Manage multiple responsibilities simultaneously.
  • At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional.
  • Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support.
  • Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
  • CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
  • Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
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