Sales Executive, Professional Services

Cvent • Tysons, VA

264d

About The Position

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

Requirements

• At least 2+ years experience (live event sales experience highly preferred)
• Excel at developing relationships over the phone
• Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
• Excellent communication skills (verbal and written)
• Must be able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
• Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives
• Strong business acumen, ethics and high integrity
• Experience using sales automation products such as Salesforce.com and web collaboration tools like Zoom

Nice To Haves

• Industry experience and/or interest in one or more of the following areas is highly preferred: SaaS, mobile apps, analytics, and entertainment

Responsibilities

• Collaborate with team to present Cvent's OSS & AH360 Solutions to new prospects and existing Cvent customers to ensure strategic OSS & AH360 new business and renewals.
• Gather customer requirements, develop and deliver product demonstrations, and work with sales team to develop pricing recommendations.
• Create a vision of the value of Cvent's OSS & AH360 and how the solution can solve the client's needs by articulating technology and product positioning to both business and technical users.
• Identify all technical issues that go beyond the specification of our product and assure complete customer satisfaction through all stages of the sales process.
• Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Assist with functional and technical elements of Requests for Information (RFIs) and Requests for Proposal (RFPs).
• Identify product enhancement requirements and convey these requirements to Product Management and Client Service teams.
• Providing sales with technical and logistical support as necessary.
• Work with Sales and Client Service teams to ensure complete customer satisfaction and collaborate with the project manager and team as necessary.
• Represent the Professional Services Sales team at field events such as trade-shows & industry events.
• Provide training and technical information to customers and sales staff, as needed.
• Log Salesforce activities for all Sales Executive, Account Manager and customer supported work, and develop and present supporting Salesforce reports as needed.
• Travel throughout your team's territories as needed to support the sales team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services