Sales Executive – Managed IT Services
About The Position
Sales Executive – Managed IT Services Grid4 Communications is hiring a Sales Executive – Managed IT Services to help grow our MSP business across Southeast Michigan. This role is for a consultative seller who knows how to open doors, build trust, uncover business pain, and guide prospects through a longer, relationship-driven sales process. You will be responsible for developing new business, leading discovery conversations with decision-makers, and positioning Grid4 as a strategic technology partner. Our technical team and sales engineers will support deeper assessments, audits, and solution design — but you are the person who creates momentum, earns credibility, and moves opportunities forward. This is not a smile-and-brochure sales role. It is a business development role for someone who can ask sharp questions, connect technology to business outcomes, and build a healthy pipeline of qualified opportunities.
Requirements
- 3+ years of B2B sales experience in one or more of the following: Managed IT / MSP Technology solutions Cybersecurity Cloud or SaaS Telecommunications with consultative solution selling experience
- Proven track record of generating new business and meeting or exceeding quota
- Experience managing a full sales cycle with multiple stakeholders
- Strong consultative selling, discovery, presentation, and follow-up skills
- Ability to speak confidently with owners, executives, and operational leaders
- Comfortable collaborating with technical teams without needing to be the deepest technical person in the room
- Strong CRM discipline, organization, and pipeline management habits
- A professional, self-directed, resilient approach to prospecting and relationship building
Nice To Haves
- Experience selling recurring revenue services
- Experience selling to small and mid-sized businesses
- Familiarity with Microsoft 365, cybersecurity conversations, backup/disaster recovery, cloud infrastructure, and managed support models
- Existing business network in Southeast Michigan
Responsibilities
- Prospect and develop new business opportunities for Managed IT Services , cybersecurity, cloud, Microsoft 365, backup/disaster recovery, and related IT solutions
- Build and maintain a pipeline through outbound outreach, networking, referrals, partner relationships, and local market activity
- Lead discovery conversations with business owners, executives, and operational leaders to understand pain points, priorities, risk, and growth goals
- Identify opportunities where Grid4 can improve reliability, security, scalability, support experience, and overall IT maturity
- Coordinate internal resources including sales engineering, service leadership, and technical specialists during assessments, scoping, and proposal development
- Manage the full sales process from prospecting to close, including follow-up, objection handling, proposal review, and transition to onboarding
- Maintain accurate pipeline, forecasts, activities, and notes in CRM
- Collaborate with internal teams to ensure a strong client handoff and a high-quality customer experience
- Represent Grid4 professionally in meetings, networking events, and community/business organizations
- Consistently work toward monthly, quarterly, and annual sales goals
Benefits
- Competitive base salary plus uncapped commission/bonus
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and paid holidays
- Business casual environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
