Sales Executive In House

Hilton Grand Vacations•Sedona, AZ

7d•Onsite

About The Position

Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program - enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification. Responsibilities As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. Schedule Details: Our sales Department operates 7 days per week, shifts start between 7:00am-7:45am. Paid training is provided for your first 2 weeks. 5-day work weeks will be assigned following completion of training based on business needs. Additional Responsibilities Include: Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers. Maintain effective communication with clients and provide follow-up to ensure customer happiness. Liaise with Quality Assurance Managers to resolve guest related issues as they arise. Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates. Apply selling concepts promoted at Hilton Grand Vacations. Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners. Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines. Generate referral leads with each new customer. Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies. Work well in a team environment. Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations. Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale. Participate in reoccurring outstanding training to elevate your selling capabilities and HGV product knowledge. Collaborate with Quality Assurance Managers to resolve guest related issues as they arise. Generate referral leads with each new customer, client and team member. Qualifications What are we looking for.... Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Requirements

Minimum 1 year of proven sales and customer service experience.
Minimum 1 year of previous timeshare/vacation ownership experience.
Possess an active Arizona Real Estate license
Ability to work a flexible schedule to include weekends and holidays.
Proficiency (reading/writing/speaking) in English.
Ability to resolve sophisticated customer service issues.
Proven ability to adapt to changes in a fast-paced environment.

Nice To Haves

2 + years of previous timeshare/vacation ownership experience preferred.
Two years of Hilton Grand Vacations family experience.

Responsibilities

As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
Maintain effective communication with clients and provide follow-up to ensure customer happiness.
Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
Apply selling concepts promoted at Hilton Grand Vacations.
Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
Generate referral leads with each new customer.
Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
Work well in a team environment.
Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations.
Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale.
Participate in reoccurring outstanding training to elevate your selling capabilities and HGV product knowledge.
Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
Generate referral leads with each new customer, client and team member.

Benefits

Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities and more!

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