Sales Excellence Manager

TricorBraun

7d•Hybrid

About The Position

Do you enjoy turning strategy into performance? Great sales teams don’t happen by accident — they’re built with the right processes, tools, and insights. If you’re energized by improving how sales organizations operate, communicate, and scale, this role allows you to make a measurable impact on Commercial Sales performance. Your role As the Sales Excellence Manager, your primary objective is to support the development and execution of strategies, processes, and tools that improve the effectiveness of the Commercial Sales team and enhance results. You will play a critical role in driving Commercial sales growth by identifying procedures, standardizing processes, and enabling sales teams through customer activation, effective communication, and continuous improvement. A key area of accountability in this role is ownership and optimization of the Customer Relationship Management (CRM) platform to ensure it supports sales execution, insight, and scalability.

Requirements

Experience supporting or enabling Commercial or B2B sales organizations
Strong understanding of sales processes, customer activation, and performance optimization
Hands-on experience running or administering a CRM platform, preferably Microsoft Dynamics 365 Sales
Analytical approach with the ability to identify trends, gaps, and opportunities for improvement
Ability to translate strategy into practical, scalable processes and tools
Strong communication and stakeholder-management skills
Passion for continuous improvement and building high-performing sales teams

Responsibilities

Support the design and implementation of sales strategies, processes, and tools that improve Commercial Sales effectiveness
Identify, document, and implement protocols that drive consistency, efficiency, and measurable sales performance
Own the ongoing management, optimization, and adoption of the current Sales CRM platform
Partner with Commercial Sales leadership to align CRM functionality with sales workflows, driving customer enrollment, and reporting needs
Drive continuous improvement through process refinement, performance insights, and feedback from the field
Enable clear, effective communication across Commercial Sales by improving tools, data visibility, and process clarity
Serve as a key liaison between sales, operations, and other internal partners to ensure alignment and execution