Sales & Events Coordinator
About The Position
WHAT YOU WILL BE DOING: You are organized, creative and exceptional at handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you’ll be doing just that in an award-winning hotel. At Swissôtel Chicago, our Sales professionals are ambassadors for engaging service and authentically local experiences. Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation Accurate and timely data entry into all systems, to include contracts and rooming lists Run and analyze month-end financial reports Serve as a communication liaison between our customers and Sales and Service team Lanyon data entry, monthly negotiated account production reports as needed Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction. Travel research and coordination, compilation of expense reports Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans Banquet event order distribution in accordance with written procedure Manage inventory of office supplies and process purchase orders as directed Monitor customer RFP requests and assign to appropriate Manager for follow up as needed Support housing and reservations as needed Assist with marketing needs as requested Any other tasks that may be assigned
Requirements
- 1 year in related and/or equivalent sales experience preferred
- Bachelor’s Degree or 2 year degree from accredited university
- Strong administrative skill set
- Working knowledge and experience preferred with Microsoft office – word, excel, PowerPoint along with Opera Property Manager.
- Professional, polished verbal presentation skills
Nice To Haves
- Experience with Opera Sales & Catering an asset
Responsibilities
- Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
- Accurate and timely data entry into all systems, to include contracts and rooming lists
- Run and analyze month-end financial reports
- Serve as a communication liaison between our customers and Sales and Service team
- Lanyon data entry, monthly negotiated account production reports as needed
- Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction.
- Travel research and coordination, compilation of expense reports
- Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
- Banquet event order distribution in accordance with written procedure
- Manage inventory of office supplies and process purchase orders as directed
- Monitor customer RFP requests and assign to appropriate Manager for follow up as needed
- Support housing and reservations as needed
- Assist with marketing needs as requested
- Any other tasks that may be assigned
Benefits
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
- Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
