Sales & Events Coordinator - The Little Nell

The Little Nell•Aspen, CO

About The Position

The Sales & Events Coordinator is responsible for building and maintaining strong client relationships while supporting the sales and events team in driving business growth. This role serves as a key point of contact for clients, managing inquiries, event details, and sales initiatives to ensure seamless execution. Utilizing Delphi and Social Tables, the coordinator creates proposals, contracts, banquet event orders, and event diagrams while keeping menus and schedules up to date. Additionally, they assist with processing deposits, coordinating site visits, and ensuring all event details align with Forbes Five-star luxury hospitality standards. This position reports to the Director of Events.

Requirements

Bachelor's degree in Hospitality, Business or related field preferred
Two years of related experience required
Detailed knowledge of sales processes, workflows, and decision-making protocols
Knowledge of company policies and procedures
Knowledge of Microsoft Suite
Knowledge of SMS, Delphi, and Social Tables
Ability to prioritize tasks and manage time effectively
Proficiency in planning, managing, and executing projects within scope and deadlines
Proficiency in communicating clearly both verbally and in writing to team members and customers
Ability to manage multiple priorities and projects simultaneously without sacrificing quality
Ability to work in collaboration with others to achieve team goals
Ability to delivery Forbes Five-star standards

Responsibilities

Serve as a primary contact for clients, responding to inquiries and providing detailed event information
Create and manage event proposals, contracts, and banquet event orders using Delphi
Develop event diagrams using Social Tables to ensure seamless event execution
Coordinate site visits, property tours, and client meetings to showcase event spaces and offerings
Assist in processing client deposits, managing payment schedules, and ensuring contract compliance
Collaborate with sales and event managers to generate leads, follow up with clients, and close sales opportunities
Maintain an up-to-date database of event details, menus, and schedules
Support marketing efforts by preparing promotional materials and assisting with special sales initiatives
Ensure all event details align with Five-star luxury hospitality standards to exceed client expectations
Provide exceptional customer service and build long-term client relationships through proactive communication
Other duties as assigned