Sales & Events Coordinator - The Little Nell
About The Position
The Sales & Events Coordinator is responsible for building and maintaining strong client relationships while supporting the sales and events team in driving business growth. This role serves as a key point of contact for clients, managing inquiries, event details, and sales initiatives to ensure seamless execution. Utilizing Delphi and Social Tables, the coordinator creates proposals, contracts, banquet event orders, and event diagrams while keeping menus and schedules up to date. Additionally, they assist with processing deposits, coordinating site visits, and ensuring all event details align with Forbes Five-star luxury hospitality standards. This position reports to the Director of Events.
Requirements
- Bachelor's degree in Hospitality, Business or related field preferred
- Two years of related experience required
- Detailed knowledge of sales processes, workflows, and decision-making protocols
- Knowledge of company policies and procedures
- Knowledge of Microsoft Suite
- Knowledge of SMS, Delphi, and Social Tables
- Ability to prioritize tasks and manage time effectively
- Proficiency in planning, managing, and executing projects within scope and deadlines
- Proficiency in communicating clearly both verbally and in writing to team members and customers
- Ability to manage multiple priorities and projects simultaneously without sacrificing quality
- Ability to work in collaboration with others to achieve team goals
- Ability to delivery Forbes Five-star standards
Responsibilities
- Serve as a primary contact for clients, responding to inquiries and providing detailed event information
- Create and manage event proposals, contracts, and banquet event orders using Delphi
- Develop event diagrams using Social Tables to ensure seamless event execution
- Coordinate site visits, property tours, and client meetings to showcase event spaces and offerings
- Assist in processing client deposits, managing payment schedules, and ensuring contract compliance
- Collaborate with sales and event managers to generate leads, follow up with clients, and close sales opportunities
- Maintain an up-to-date database of event details, menus, and schedules
- Support marketing efforts by preparing promotional materials and assisting with special sales initiatives
- Ensure all event details align with Five-star luxury hospitality standards to exceed client expectations
- Provide exceptional customer service and build long-term client relationships through proactive communication
- Other duties as assigned
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
