Sales & Events Coordinator Luxury Hotel | Alila Napa Valley (Full-Time) * On-site *

Hyatt • Napa, CA

119d • $25

About The Position

At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being. The Sales & Events Coordinator plays a key role in supporting the Sales & Events team by managing administrative tasks, coordinating meeting room reservations for internal and external clients, and assisting with the execution of memorable events. This role ensures smooth communication between departments, accurate lead assignment, and timely follow-up with clients, while maintaining the highest standards of hospitality.

Requirements

• Previous administrative or coordinator experience in hospitality, sales, or events preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with CRM and event management software preferred.
• Strong attention to detail and accuracy.
• Demonstrated problem-solving skills and ability to work both independently and as part of a team.

Responsibilities

• Provide administrative support to the Sales & Events team, including Word processing, presentation preparation, and account management.
• Assign sales leads to the appropriate team member and maintain accurate records in the CRM system.
• Coordinate meeting room reservations for internal meetings, external client events, and site inspections.
• Assist with the planning and coordination of client events, ensuring seamless communication with operational departments.
• Prepare contracts, proposals, and banquet event orders as needed.
• Maintain organized and up-to-date filing systems for client accounts and event documentation.
• Respond to client inquiries in a timely and professional manner, ensuring all details are captured and communicated effectively.
• Support Sales Managers in follow-up communications, database management, and tracking of sales activities.
• Collaborate with other departments to ensure flawless event execution and guest satisfaction.
• Perform other duties as assigned to support the success of the Sales & Events department.

Benefits

• Competitive salary and benefits package
• Paid time off from date of hire
• Medical, dental, and vision insurance
• 12 free nights at Hyatt hotels worldwide + colleague rates
• $1,000 annual wellness/education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation